The ACL roadside assistance team proves its strength once again
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Road Patrol Training for Excellence 2025
The Road Patrol Training for Excellence 2025 recognised the Belgian Touring patrol. The ACL came seventh out of sixteen, the same position as last year.
The Road Patrol Training for Excellence 2025 crowned the team from Touring (Belgium) as this year’s winners. The ACL patrol team achieved an excellent 7th place out of sixteen competitors, confirming once again its consistently strong performance compared to last year.
From 21 to 24 October 2025, Lausanne became Europe’s hub of roadside assistance excellence. Hosted by TCS, the Road Patrol Training for Excellence brought together the best patrol teams from the FIA Region I and ARC Europe clubs. All united by one goal: to keep improving.
A challenging and forward-thinking program
For four days, the teams immersed themselves in a dynamic program combining theoretical training, practical workshops, knowledge exchange, and competition. How well do patrols master modern vehicle technologies? How accurately do they diagnose faults? How do they interact with customers?
Each test combined a training module, technical assessments, and real-world repair tasks under tight time pressure — just 20 minutes to identify and fix a breakdown or propose the best alternative solution.
This year’s title of “Road Patrol of the Year” went to the Belgian team (Touring), represented by Maxime Denuit and Ardit Zavalina, who scored 706.5 points. They were followed by AA UK with 676 points and the Dutch team (ANWB) with 671 points.
632 points for the ACL
Representing Luxembourg, the ACL team, Thorsten Ney and Steve Lemmer, accompanied by Alex Lanners, earned a remarkable 632 points, finishing in 7th place. That’s less than forty points from the podium and just behind major clubs such as Switzerland’s TCS, Germany’s ADAC, and Austria’s ÖAMTC.
It was close, and it clearly demonstrates the high level of expertise of our patrols. Once again, ACL proves that despite being a smaller club, its roadside assistance team stands just as strong (if not stronger) than those of Europe’s largest automobile clubs.
Strict rules, tough competition
Each club sends a team of up to two members and one service vehicle to compete.
The evaluation criteria include safety, diagnostic accuracy, speed, quality of customer service, teamwork, and technical expertise.
Every participant also receives an official certificate recognising their professional skills. This initiative highlights how important it is for Europe’s automobile clubs to ensure roadside assistance that is fast, safe, customer-focused, and in line with modern standards.
The ranking:
Place | Points | Nom du Club |
1. | 706,5 | Touring – Touring Club Belgium (Belgium) |
2. | 676 | AA UK – The Automobile Association (United Kingdom) |
3. | 671 | ANWB – Koninklijke Nederlandse Toeristenbond ANWB (Netherlands) |
4. | 663 | ÖAMTC – Österreichischer Automobil-, Motorrad- und Touring Club (Austria) |
5. | 657,5 | ADAC – Allgemeiner Deutscher Automobil-Club (Germany) |
6. | 634 | TCS – Touring Club Schweiz (Switzerland) |
7. | 632 | ACL – Automobile Club du Luxembourg (Luxembourg) |
8. | 617 | ARC PL – Auto Club of Poland (Poland) |
9. | 609 | ARC Frankreich – Automobile Club Association (France) |
10. | 595 | ACP – Automvel Club de Portugal – (Portugal) |
11. | 587 | Autoliitto – The Automobile and Touring Club of Finland (Finnland) |
12. | 582 | RACE – Real Automóvil Club de España (Spain) |
13. | 575,5 | A24 – Asistenta rutiera (Roumania) |
14. | 569,5 | LAS – Lietuvos autoservisų asociacija (Lithuania) |
15. | 545,5 | HAK – Hrvatski autoklub (Croatia) |
16. | 533,5 | AMZS – Avto-moto zveza Slovenije (Slowenia) |